Clear Terms for Accounts and Wallets
Our Terms & Conditions set the rules for creating, using and closing an account with us. You must provide accurate account details, complete the requested phone verification and keep your login details private. Wallet activity through DANA, OVO, GoPay and QRIS is recorded against the account
-
1
that starts the transaction; bank transfer and virtual account references must also match the account path shown at the cashier. We may pause a transaction while we check an account detail, payment reference or unusual access pattern. Access and eligibility depend on local law, and we
-
2
apply the relevant local requirements where local law permits. If we change a policy, we place the revised wording on this page and identify the effective date so you can read the terms before continuing.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
